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Dell m610 server error The system board Current Latch current is outside of the allowable range

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Hi,

we have Dell m1000e blase system with 16x m610 servers, we have a frequent error with random servers every now and then.

The system board Current Latch current is outside of the allowable range.

The system board fail-safe voltage is outside of the allowable range.

once we received that error the server shuts down permanently and stops respond to any action.

dos'e any one have a clue regarding this error or how to resolve it?

what could possibly cause such error?

is that error is a symptom of other failure in the system?

all the power supply are green, no power errors reported in the chassis overview logs or CMC logs.

the server firmware is up to date.

i tried to move the defected server to another slot to make sure it's not a problem with the slot however the server still showing the same error in the new slot.

please help.

thank you for reading


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